Who We Are
Jodi Scarlett – President – ProStar Cleaning and Restoration Inc.
Jodi owns and operates ProStar Cleaning & Restoration Inc. ProStar specializes in emergency restoration services and related construction, as well as residential and commercial cleaning. Established in 2002, the company quickly gained a reputation in Calgary and area for superior service and workmanship and now employs over 65 employees. Jodi has a Bachelor of Commerce and MBA from the University of Calgary. As a strong believer in giving back to the community, Jodi is an active member of Women President’s Organization. She also holds 3 Master Restorer designations with The Institute of Inspection Cleaning and Restoration Certification (IICRC). In an effort to further the continuing education of members of the insurance industry, Jodi delivers seminars about water damage restoration and mold remediation regularly and is a certified instructor for the Alberta Insurance Council.
Leanne Battams – VP, Operations
Leanne manages all Project Managers and related KPI’s (Key Performance Indicators) at ProStar. This includes a bi-weekly review of all client deliverables throughout the company for each restoration project. Leanne oversees ProStar’s numerous administrative staff, the contents restoration division, dispatches and schedules crews and more. Leanne has worked in the restoration industry since 2004. Prior to that, she was the branch administrator of an investment firm for high net worth clients. She takes pride in getting customers’ lives back to their pre-loss conditions and helping people get through the trying times of an emergency with an excellent customer service experience from ProStar. Leanne enjoys reading, hunting and fishing in her spare time.
Sheena Brown – VP, Marketing & Sales
Joining ProStar in 2014, Sheena Brown oversees and manages all marketing and sales activities throughout the company. Sheena’s professional background includes experience in marketing, advertising, business development and various communications projects; including experience in print and broadcast media. Sheena holds a Bachelor of Management degree with a major in Marketing. Sheena is committed to promoting and fulfilling ProStar’s philosophy of Job done right.®
Cortney Cameron – Executive Assistant
Cortney joined ProStar in 2015 as Receptionist and has held the role of Executive Assistant to Senior Management since 2018. She considers herself a “career admin” and loves helping clients and co-workers alike! In addition to her regular duties, Cortney is responsible for COR and ISO 9001:2015 audits, as well as Health & Safety and HR support. Outside of work Cortney is a passionate live music fan and has traveled to concerts near and far.
Delberta Blower Ceballos – Project Manager
Delberta started out as a disaster restoration technician, but her finesse in handling a multitude of crises saw her excel as a Project Manager. Delberta’s commitment to clients means she and her team will work around the clock during emergencies such as fires, floods, sewer back-ups and crime scene clean-up. She believes trust and integrity are the foundation for long-standing relationships and enjoys helping people in times of need. Delberta holds IICRC certification in Water, Mold, Odor, Fire & Crime Scene Clean-up.
Clint Leite – Project Manager
Clint joined ProStar in 2013, bringing over 16 years of project management experience in disaster restoration. As a seasoned industry professional, he has handled several multi-million dollar, large loss commercial projects including damages sustained through the historic flooding that occurred in southern Alberta in 2013. He holds IICRC Certifications in Applied Microbial Remediation, Water Damage Restoration, Applied Structural Drying, Commercial Drying Specialist, Odour Control, and Fire & Smoke Restoration. Clint enjoys taking on new challenges and is always excited about upcoming technology in the restoration industry. Clint is a long time Calgarian who loves to golf, fish and enjoy the great outdoors.
Celynn Greenwood – Project Manager
Celynn graduated as a Architectural Technologist in 2011 with a major in Project Management. She soon began working in the restoration industry as a Project Coordinator and quickly moved into a project management role. Celynn takes great pride in her work and her focus is to make the experience as easy as possible for all those experiencing a personal loss. Celynn is IICRC certified in Water Damage Restoration, Fire & Smoke Restoration, Carpet Repair & Reinstallation, Health & Safety, Journeyman Water Restorer, Carpet Cleaning and Odor Control. In her spare time Celynn enjoys spending time with her family, taking road trips, camping, hiking and fishing.
Kevin Thomas – Project Manager
Working on the tools from a young age and as ProStar’s lead carpenter for 7 years until late 2018, Kevin brings over 20 years of construction experience to his role as a Project Manager. Working from the tools up, he brings in-depth knowledge of rough carpentry, finish carpentry, all things house construction and landscaping. During his career Kevin has been fortunate to gain experience on a wide breadth of projects. His biggest project was working with CANA on their project at Camp Kindle where Kevin and his crew built 18000 sq ft of living quarters and a very large dinning hall for the camp. In his spare time Kevin loves spending time outdoors, and is an avid fly fisherman.
Cyd Fraser – Project Manager (Canmore Division)
Cyd joined ProStar in 2014 to lead the ProStar Canmore branch. Cyd’s project management skills have been honed over 28 years in the construction industry. Cyd has expertise as a red seal carpenter, site superintendent, NCSO safety officer, architectural reviewer, environmental coordinator, administration of construction teams, scheduling, planning, design, estimating, budgeting, and event management. With an eye for detail, Cyd prides herself on being an effective team leader who puts the right people in the right place and empowers them to get the Job done right.® Cyd enjoys volunteering for many organizations in and around the Canmore and Bow Valley area, and speaks French and Spanish.
Rob King – Project Manager (Canmore Division)
When ProStar and McKnight Restoration in Canmore partnered in Spring 2020, Rob was thrilled to join our team. Rob was an owner and operator of McKnight Restoration for 14 years. Rob has enjoyed working in the disaster restoration field where he can help individuals and the community recover from unexpected events. Rob holds an IICRC Fire & Smoke Damage Restoration Technician and Asbestos Abatement certification. Having lived in Banff / Canmore region for over 25 years, Rob takes time to enjoy all the outdoor activities the mountains have to offer.
Christine Liu – Cleaning Division Manager
Christine joined ProStar in 2014 and currently manages ProStar’s Cleaning Division – maid service and carpet cleaning. Christine’s background includes various customer service positions, which lends well to ProStar’s customer service environment of Job done right.® On her spare time, Christine loves playing the guitar and spending time outdoors.
Brian Wilken – Construction Manager
Brian brings 20+ years of construction experience to ProStar in his role as Construction Manager. Working “from the tools up”, he brings in-depth knowledge of rough carpentry, finish carpentry, concrete work, doors, hardware, heavy machinery and layout. During his career Brian has been fortunate to gain experience on a wide breath of projects including high rise construction, bridges, parks, schools, churches and other commercial projects. In this spare time, Brian enjoys spending time outdoors, and is an avid fisherman.
Dale Middleton – Estimator
Dale started his career in the construction industry in 1995 working in a variety of trades including framing, interior/exterior renovations and disaster restoration. In 2009, Dale started with ProStar and in 2011 found his passion for estimating as full time in-house estimator. During his time with ProStar, Dale has become an advanced user of Xactimate and is a member of the Remote Large Loss team, working across Canada. Dale holds his IICRC Water Damage, Fire & Smoke Damage and Odour Control Technician; along with Xactimate, Asbestos, Infrared Thermography and HAGG Certifications. In his spare time, Dale is an accomplished musician who loves to enjoy camping, hiking and fly fishing.
Jason Hughes – Vibe Interiors – Flooring Specialist
Jason joined ProStar’s sister company, Vibe Interiors, in 2018. Jason brings a wealth of experience including 25 years in flooring and interiors; starting as an installer, then progressing to project management, consulting and sales. Jason is originally from New Zealand, where he holds a Government Recognized Trade Certificate in Flooring, equivalent to the Red Seal designation in Canada. Some of his career highlights include working with both residential and commercial clients, in various project sizes up to $250k. Jason prides himself as an out-of-the box thinker, and dedicated to ensure the final products meets the client vision. In his spare time, Jason loves to mountain bike and travel with his wife and 2 kids.
Frances Sylvester – Construction Coordinator
Frances is the Construction Coordinator at ProStar Cleaning and Restoration. She is responsible for scheduling and coordinating all construction projects at ProStar. She works closely with all the Project Managers, Trades and Customers to ensure clients receive a Job done right.® Her friendly demeanor and attention to detail are why she is so well liked by both customers and staff. Prior to joining ProStar, Frances spent 8 years at Cache Cabinets. In her spare time Frances likes to be outdoors with her family camping and at the beach.
Iris Rodriguez – Contents Supervisor
Iris manages the Contents Division and has been with ProStar since 2015 Iris ensures that her team treats your contents with the same care as their own; always working towards a Job Done Right®! In addition to Fireline and Contents training, Iris holds Water Damage Restoration and Fire & Smoke Restoration certifications from the IICRC, a project management certificate from the Box Hill Institute from Melbourne Australia and a Diploma in Chemistry from SAIT. In her spare time Iris enjoys any outdoor activity that includes bathing in hot sunshine!
Lisa Parsons – Administrative Services Manager
Lisa joined ProStar in the Administrative department in 2016; and now leads that department. Lisa has over ten years’ experience in new home construction as an Estimator, Client Liaison, Coordinator and Warranty Representative. Rounding out her experience in various Sales and Administrative roles, Lisa brings outstanding customer service, organizational skills and the ability to work in hectic and stressful environments. Lisa is a tremendous asset to the team and looks forward to working with all of ProStar’s clients. In her spare time, Lisa has a fantastic eye for interior design.
Durga Singh – Project Manager Assistant
Durga started at ProStar in 2012,in the Cleaning Division. She cross-trained to also work in the Disaster Restoration division, and was promoted to Project Manager Assistant in 2018. She uses her knowledge from working in the field to help assist clients and to insure our team gets the Job done right.® In her free time, Durga enjoys attending concerts and sporting events, travelling and taking road trips.
Randy Zerk – Controller
Randy joined ProStar in 2013 as Controller. Randy manages the day to day accounting functions of the company, including the maintenance of accounting books, payroll, bank account reconciliation, budgeting and reporting, along with other accounting and office functions. Randy has over 25 years of experience in full cycle accounting and is a Quickbooks Pro Advisor. Previously, Randy has work with and advised small and start-up businesses while he was running his own accounting practice; this included guiding medium to large businesses in the areas of organization, monthly accounting, taxes, business opportunity analysis and planning. Randy is an avid CFL Stampeders fan and enjoys scuba diving.
Debbie Counsell – Accounting Assistant
Debbie joined ProStar in 2013, Debbie enjoys working with numbers and supporting others in a team environment, making her a great asset to ProStar. As Accounting Assistant, she helps maintain timely and accurate records of daily business transactions, accounts receivable, accounts payable, inventories and payroll. Debbie certifications includes Payroll Compliance Practitioner (PCP) with the Canadian Payroll Association. In her spare time, Debbie enjoys spending time with her 2 daughters, horseback riding and camping.
Jennifer Kuhnert – Accounts Receivable Representative
Bio coming soon!