Who We Are
Jodi Scarlett – President – ProStar Cleaning and Restoration Inc.
Jodi owns and operates ProStar Cleaning & Restoration Inc. ProStar specializes in emergency restoration services and related construction, as well as residential and commercial cleaning. Established in 2002, the company quickly gained a reputation in Calgary and area for superior service and workmanship and now employs over 65 employees. Jodi has a Bachelor of Commerce and MBA from the University of Calgary. As a strong believer in giving back to the community, Jodi is an active member of Women President’s Organization and Alberta Women Entrepreneurs. She also holds 3 Master Restorer designations with The Institute of Inspection Cleaning and Restoration Certification (IICRC). In an effort to further the continuing education of members of the insurance industry, Jodi delivers seminars about water damage restoration and mold remediation regularly and is a certified instructor for the Alberta Insurance Council.
Leanne Battams – VP, Operations
Leanne manages all Project Managers and Project Managers KPI’s (Key Performance Indicators) at ProStar. This includes a bi-weekly review of all client deliverables throughout the company for each restoration project. Leanne oversees ProStar’s numerous administrative staff, the contents restoration division, dispatches and schedules crews and more. Leanne has worked in the restoration industry since 2004. Prior to that, she was the branch administrator of an investment firm for high net worth clients. She takes pride in getting customers’ lives back to their pre-loss conditions and helping people get through the trying times of an emergency with an excellent customer service experience from ProStar. Leanne is a dedicated mother and enjoys reading and hunting and fishing in her spare time.
Sheena Brown – VP, Marketing & Sales
Sheena Brown joined ProStar Cleaning & Restoration in 2014. Sheena’s professional background includes experience in marketing, advertising, business development and communications experience. She is responsible for creating and implementing all external and internal ProStar marketing initiatives. Sheena is committed to promoting and fulfilling ProStar’s philosophy of Job Done Right.
Clint Leite – Project Manager
Clint joined ProStar in 2013, bringing over 16 years of project management experience in disaster restoration. As a seasoned industry professional, he has handled large losses including a 64 unit condominium building that experienced severe damage to the property and all the buildings systems in the 2013 floods, totalling a $3M loss. He holds IICRC Certifications in Applied Microbial Remediation, Water Damage Restoration, Applied Structural Drying, Commercial Drying Specialist, Odour Control, and Fire & Smoke Restoration. Clint enjoys taking on new challenges and is excited about upcoming technology in the restoration industry. Clint is a long time Calgarian who loves to golf, fish and enjoy the great outdoors.
Delberta Blower – Project Manager
Delberta started out as a disaster restoration technician, but her finesse in handling a multitude of crises saw her excel as a project manager. Delberta’s commitment to clients means she and her team will work around the clock during emergencies such as fires, floods, sewer back-ups and crime scene clean-up. She believes trust and integrity are the foundation for long-standing relationships and enjoys helping people in times of need. Delberta holds IICRC certification in Water, Mold, Odor, Fire, & Crime Scene Clean-up.
Cyd Fraser – Project Manager (Canmore Division)
Cyd joined ProStar in 2014 to lead the ProStar Canmore branch. Cyd’s project management skills have been honed over 28 years in the construction industry. Cyd has expertise as a red seal carpenter, site superintendent, NSCO safety officer, architectural review, environmental coordination, administration of construction teams, scheduling, planning, design, estimating, budgeting, and event management. With an eye for detail, Cyd prides herself on being an effective team leader who puts the right people in the right place and empowers them to get the Job Done Right. Cyd enjoys volunteering for many organizations in and around the Canmore area, and speaks French and Spanish.
Kevin Thomas – Project Manager
Working on the tools from a young age and as ProStar’s lead carpenter for 7 years until late 2018, Kevin brings over 20 years of construction experience to his role as a Project Manager. Working from the tools up, he brings in-depth knowledge of rough carpentry, finish carpentry, all things house construction and landscaping. During his career Kevin has been fortunate to gain experience on a wide breadth of projects. His biggest project was working with CANA on their project at Camp Kindle where Kevin and his crew built 18000 sq ft of living quarters and a very large dinning hall for the camp. In his spare time Kevin loves spending time outdoors, and is an avid fly fisherman.
Celynn Greenwood – Project Manager
Celynn graduated as a Architectural Technologist in 2011 with a major in Project Management. She soon began working in the restoration industry as a Project Coordinator and quickly moved into a project management role. With her eight year restoration experience, she takes a lot of pride in her work and her focus is to make the experience as easy as possible for all those experiencing a personal loss. Celynn is IICRC certified in Water Damage Restoration, Fire & Smoke Restoration, Carpet Repair & Reinstallation, Health & Safety, Journeyman Water Restorer, Carpet Cleaning and Odor Control. In her spare time Celynn enjoys spending time with her family, taking road trips, camping, hiking and fishing.
Chris Howieson – Project Manager
Chris brings a wealth of knowledge and experience to ProStar, with 20+ years in the construction industry and 10+ years in insurance. Chris has an appreciation for the restoration industry, with direct experience in many roles including senior management, project management, CAT management, water technician, carpenter, and warehouse management. Chris’ formal education includes Architectural Technology, Warehouse Management and Human Resources Management. Further, he is IICRC certified in Water Damage Restoration, Fire & Smoke Restoration, FireLine, Trauma & Crime Scene and Asbestos Remediation. Chris is also a HAGG Certified Roofing Inspector. In his spare time, Chris enjoys spending time outdoors with his kids hiking, skiing, travelling and enjoying everything the mountain’s have to offer.
Brian Wilken – Construction Manager
Brian brings 20+ years of construction experience to ProStar in his role as Construction Manager. Working “from the tools up”, he brings in-depth knowledge of rough carpentry, finish carpentry, concrete work, doors, hardware, heavy machinery and layout. During his career Brian has been fortunate to gain experience on a wide breath of projects including high rise construction, bridges, parks, schools, churches and other commercial projects. In this spare time, Brian enjoys spending time outdoors, and is an avid fisherman.
Christine Liu – Cleaning Division Manager
Christine joined ProStar in Jan 2014 and currently manages ProStar’s Cleaning Division – maid service and carpet cleaning. Christine’s background includes various customer service positions, which lends well to ProStar’s customer service environment of Job Done Right. On her spare time, Christine loves playing the guitar and spending time outdoors.
Frances Sylvester – Construction Coordinator
Frances is the Construction Coordinator at ProStar Cleaning and Restoration. She is responsible for scheduling and coordinating all construction projects at ProStar. She works closely with all the Project Managers, Trades and Customers to ensure clients receive a job done right. Her friendly demeanor and attention to detail are why she is so well liked by both customers and staff. Prior to joining ProStar, Frances spent 8 years at Cache Cabinets. In her spare time Frances likes to be outdoors with her family camping and at the beach.
Lisa Parsons – Project Manager Assistant
Lisa is one of the newest additions to the ProStar team. Lisa has over ten years’ experience in new home construction as an Estimator, Client Liaison, Coordinator and Warranty Representative. Rounding out her experience in various Sales and Administrative roles, Lisa brings outstanding customer service, organizational skills and the ability to work in hectic and stressful environments. Lisa is a tremendous asset to the team and looks forward to working with all of ProStar’s clients.
Durga Singh – Project Manager Assistant
Durga started at ProStar in 2012,in the Cleaning Division. She cross-trained to also work in the Disaster Restoration division, and was promoted to Project Manager Assistant in 2018. She uses her knowledge from working in the field to help assist clients and to insure our team gets the Job Done Right.
In her free time Durga enjoys attending concerts and sporting events, travelling and taking road trips.
Randy Zerk – Controller
Randy joined ProStar in Feb 2013 as Controller. Randy manages the day to day accounting functions of the company, including the maintenance of accounting books, payroll, bank account reconciliation, budgeting and reporting, along with other accounting and office functions. Randy has over 25 years of experience in full cycle accounting and is a Quickbooks Pro Advisor. Previously, Randy has work with and advised small and start-up businesses while he was running his own accounting practice; this included guiding medium to large businesses in the areas of organization, monthly accounting, taxes, business opportunity analysis and planning. Randy is an avid CFL Stampeders fan and enjoys scuba diving.
Debbie Counsell – Accounting Assistant
Debbie joined ProStar in Sept 2013, Debbie enjoys working with numbers and supporting others in a team environment, making her a great asset to ProStar. As Accounting Assistant, she helps maintain timely and accurate records of daily business transactions, accounts receivable, accounts payable, inventories and payroll. Debbie is currently working towards my Payroll Compliance Practitioner (PCP) Certification with the Canadian Payroll Association. On her spare time, Debbie enjoys spending time with her 2 daughters, horseback riding and camping.