Message from the President

Hello,

I’m Jodi Scarlett. I opened my business, ProStar Cleaning and Restoration in 2002 and now, less than 10 years later, ProStar is an emerging leader in Restoration, Construction and Cleaning.

The experts on my team have logged over 150 years of technical and onsite experience in cleaning, carpets, mold, hail, fire, smoke, floods and more.

As an Institute of Inspection, The Cleantrust (formerly IICRC) certified firm, my top management and field personnel undergo extensive training. Which is why you can rely on ProStar to

take care of your project from start to finish. By managing all components of a project, we are able to achieve the best and most timely solution possible.

My company has grown substantially in recent years. We’re large enough now to deal with disaster areas up to 100,000 square feet, but not so large that we’ve lost sight of what matters most: the people.

It’s important for me to know every staff member at ProStar, as well as most of our clients. I work hard to ensure that each staff member is caring, conscientious and congenial and treats you, your home and your belongings with the respect they deserve.

My staff and I donate our time and expertise to support restoration education. As a forward-looking industry leader, we enjoy helping to inspire the next generation of restoration specialists.

I personally stand behind ProStar’s service. I’d love to hear from you if we’ve done something great, or conversely, if there is a concern that needs to be addressed. Should you experience issues with the quality of repair work, techniques or materials, we will be happy to find a solution within two years from the date of the completed repairs.

We are a local company with big enthusiasm and we look forward to helping you.

Sincerely,

Jodi Scarlett

President, Owner and General Manager

ProStar Cleaning and Restoration